Category Archives: Newsletters from 2013

Issue 16 • Nov 2013 Lean Training – What is most the common cause for Lean Transformation failure? I will not likely do this topic justice.  John Kotter, in his bestselling book Leading Change, delivers compelling evidence on why major change initiatives fail.  I recommend anyone that is pursuing a lean initiative to read this book.…

Issue 15 • Sept 2013 Lean Training – Learn how to effectively collect Customer Demand Data One of the questions frequently received is how to effectively collect customer demand data.  While I had previously viewed this concept as obvious, I have learned that capturing demand data can be somewhat elusive if you don’t have a…

Issue 14 • July 2013 Enhance your Lean Facilitation Skills Certification The ability to guide a team toward improvement is an essential skill of any quality improvement program leader. Navigating leadership, management, and the team through the scientific method and obtaining a real, sustainable result is a difficult job. Luckily, facilitating improvement is a skill…

Issue 13 • Jan 2013 Training Toward Lean Bronze Certification Breakthrough Horizons is pleased to offer another public workshop on training toward Lean Bronze Certification through ASQ, SME, the Shingo Prize and AME. In sponsorship with Mount Sinai Hospital located in downtown Toronto, ON, This two and half day workshop will be held from 12-14…