What clients are saying...


"The Breakthrough Horizons team helped us take a strategic look at our lean transformation. From day one, we were challenged to tie our improvement activity back to the strategic measures that matters most for our health system. Along with the strategic view, we were able to capitalize on some early quick wins that helped our improvement program gain credibility.

I would highly recommend Breakthrough Horizons to any organization that is early in your journey as well as organizations that have established improvement programs that need an outside expert to challenge them to move to the next level.  This team is the best in the business, in my opinion."

Kurt Knoth, Vice President, Performance Improvement, Spectrum Health

"Breakthrough Horizons has taught us what 'Lean thinking' really means. Through their expertise and insights they have helped us to see Lean as a mindset, not just a methodology. This has allowed us to adopt Lean as our new enterprise-wide management philosophy and successfully drive operational and cultural change throughout our entire organization."

Michele James, B.Sc., MBA, CHE, Vice President and Chief Transformation Officer - Rouge Valley Health System

"We were fortunate to have had the opportunity to work early with Breakthrough Horizons in our Lean Journey that focused on system wide challenges involving transitions with other healthcare organizations. From that foundational work, Central CCAC has gone on to train the majority of its management staff in lean instilling a continuous quality improvement culture throughout the organization."

Perry Doody, MBA, Senior Director, Central CCAC